Important facts to realize about virtual and traditional phone systems
Many people in the business world are impressed by virtual phone services and give them high praise. So, what are they really? And how they are different from real phone number. Here is what you need to know:
What is a traditional phone system
This type of phone system usually refers to the land lines used in a residential area or a business place. These systems need multiple wires to be connected to a box that is based in the business place. The wires are also connected to the phones in each of the company’s offices. So, if your business has more than one location, you will need more boxes and wires. This system is also known as a legacy phone system.
What is a virtual phone system
A virtual phone system is also known as VOIP. This abbreviation stands for Voiceover Internet Protocol. This technology needs the internet and a computer to work. There are no wires or boxes involved. These are applicable on almost all types of devices and not just phones.
– Traditional phones or virtual ones
If you have a team for customer care or sales, you will need numerous phone numbers to make and receive calls. The cost for getting various land-based or cellular numbers can be devastating. But virtual phone services are designed to give you this option. Through a virtual service your support or sales team can receive over a single number to make and take all the necessary calls. All these numbers can come from one account. You can set such details up using the provider’s app.
Traditional phone systems can give of course you advanced features. But such things could come with huge costs. Providing these services through a traditional system would require advanced hardware to replace the old one. Also, it can take some time to finally enjoy the new features. Virtual phones, on the other hand, can exceed your expectations without breaching your budget limits.